Emailing

• think before you send should be everyone motto.
• people who know the rules of email with not offend other with the content
• 7% is words 55% is body language and 38% is voice, forms of communicating
• without body language our voices alone could be taking nasty.
• an email should fit within company rules.
• young works who text, email and blog will find it challenging.
• never send an angry email always leave it for 6 hours then re-read it and fix it up.

Shelley Nathan is a 38yrs young New Zealander mother with three children age eight, three and two. She lives in Scarborough and helps out at her local surf lifesaving club.

she has been self-employed for 12 years and is currently retraining to catch up on current technology and she also likes to hear other peoples views and talents.

Shelley enjoys to read a good novel on a relaxing chair, she also enjoys music and having BBQ's with friends whilst enjoying a nice glass of wine.

With this course although it is good how it is shelley would like to have abit more creative writing involve in the subject.

For the future shelley hopes to have a stable employment and have a happy healthy family.